Business Analyst (f/m/d)
Hands-on performer with real team spirit
We are a dynamic and steadily growing company in the payment industry, specializing in the development and operation of cloud-based software applications. Team spirit, diverse perspectives, and intercultural competence set us apart. Our payment platforms support payment service providers, FinTechs, and renowned e-commerce companies in focusing on their scalable business by implementing complex business requirements faster and more securely.
With over 20 years of experience in technology and research, we embrace a culture of openness, innovation, and flexibility—built on trust in people and technology. As a long-established family business, our mission is to develop and provide cutting-edge payment solutions based on our own infrastructure, tailored to meet the needs of our customers in today’s fast-changing market—and in the future.
To support our continued growth, we are looking for talented:
Business Analyst (w/m/d)
What You Will Do
- Requirements Analysis: Collecting, analyzing, and documenting the requirements of stakeholders from the respective departments to develop a clear understanding of business needs.
- Process Analysis: Analyzing existing business processes to identify potential improvements and developing proposals for more efficient workflows.
- Solution Development: Contributing to the development of solutions that meet the stakeholders' requirements, including technical specifications and functional requirements.
- Vendor Analysis: Participating in the analysis of potential vendors/service providers during the vendor selection process.
- Documentation: Creating and maintaining comprehensive documentation, including requirement documents, process diagrams, and use cases.
- Data Analysis: Utilizing data analytics to monitor transaction performance, identify trends, and provide insights for continuous improvement of the payment platform.
- Stakeholder Communication: Effectively communicating with stakeholders, including clients, vendors, and internal teams, to gather requirements, provide updates, and address any issues that arise during the project lifecycle.
Your Profile
- Education: Successfully completed vocational training or university degree, ideally with a focus on business analytics and/or computer science.
- Expertise: 3 to 5 years' experience as a Business Analyst, ideally in the fintech or payments area, within companies with a strong IT focus and high-scaling transactional business models.
- Detail-Oriented: Capable of maintaining a high-level perspective while also diving into the details when necessary, especially regarding user stories and acceptance criteria.
- Analytical skills: Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights.
- Adaptability: Ability to quickly adapt to new technologies and methodologies in a fast-paced environment.
- Communication Skills: Strong ability to communicate and collaborate effectively with diverse teams and external partners.
- Teamwork: Proven capability to work efficiently with various stakeholders, facilitating smooth and productive interactions.
- Personal Traits: High intrinsic motivation and assertiveness.
- Prioritization: Skilled at prioritizing tasks based on business value, customer needs, and team capacity.
- Technical Understanding: A solid understanding of the technology stack and development processes, enabling effective communication with the team and informed decision-making.
- Language Skills: English proficiency at a C1 level (native or near-native fluency). Other European languages are a plus
- Valid work permit and availability to work in our office at least 2 days a week
What We Offer
- Engaging Global Environment: Join a vibrant, international workplace known for its dynamic and inclusive atmosphere.
- Diverse and Exciting Responsibilities: Enjoy a wide variety of tasks with high autonomy, empowering you to contribute and implement your innovative ideas.
- Flexible Work Arrangements: Benefit from flexible working hours and remote work options to fit your lifestyle.
- Modern Office Locations: Work from our state-of-the-art office in Brunn am Gebirge, Austria near Vienna, Bratislava or Cologne.
- Collaborative Team Culture: Experience a team driven by spirit, passion, creativity, and flat hierarchies, fostering a supportive and creative environment.
- Regular Team Events: Participate in regular team-building events to strengthen camaraderie and enhance team spirit.
- Competitive Compensation: Of course, you will receive a competitive compensation package, depending on your experience and qualifications, which we would be happy to discuss with you personally.
Please note we will not accept any candidate profiles sent unrequested and unsolicited by recruiting agencies. We collaborate with preferred providers based on framework agreements and will not pay any fees to recruiting agencies without an agreement. Should we receive a candidate profile from a recruiting agency with which there is no framework agreement, and should the respective candidate be considered or hired, this will not entitle the recruiting agency to claim payment or fees.
Make your move
Depending on your qualifications and experiences we can offer a wide range of possibilities.
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